Privacy & Cookie Policy

The user’s personal data are used by CITIEFFE S.r.l., which is the data controller, in compliance with the principles of personal data protection established by the GDPR Regulation 2016/679 and the national legislation in force.

The collection of personal data is carried out by CITIEFFE S.r.l. by recording the data:

• collected directly from the data subject, at the time of initial contact or subsequent communications
• Provided by third parties

We inform you that the data will be processed with the support of the following means:

• Mixed – electronic and paper

for the following purposes:

• Compliance with legal obligations
• Fulfilment of legal obligations related to commercial relationships
• Fulfilment of tax or accounting obligations
• Customer master data
• Supply
• Consulting
• Control and improvement of the quality of services
• Direct Marketing
• Processing, printing, enveloping and sending invoices
• Provision of product service
• Gestione Data Protection
• Litigation management (contracts, orders, arrivals, invoices)
• Customer management (contracts, orders, shipments and invoices)
• Information by electronic means
• Commercial information
• Sending of courtesy communications and/or promotional/informative material
• Task Planning
• Scheduling of activities (work planning and monitoring)
• Advertising
• Websites

In particular, for the purposes specified below, the user’s data will be processed ONLY on specific acceptance of consent.

The legal bases on which the processing of common data is based, according to Article 6 of the GDPR Regulation, are:

• Legitimate interest;
• Public interest;
• Law;
• Contract;
• Consent;

The legal bases on which the processing of special categories of personal data is based, according to Article 9 of the GDPR Regulation, are:

• Legitimate interest;
• Public interest;
• Law;
• Contract;
• Consent;

The provision of data is mandatory for all that is required by legal and contractual obligations and therefore any refusal to provide them in whole or in part may make it impossible to provide the services requested.

The company processes users’ optional data on the basis of consent, i.e. through the explicit approval of this privacy policy and in relation to the methods and purposes described below.

Without prejudice to communications made in compliance with legal and contractual obligations, all data collected and processed may be communicated exclusively for the purposes specified above to the following categories of recipients:

• Health Authorities;
• Banks and credit institutions;
• Chambers of Commerce, Industry, Crafts and Agriculture.
• Customers and users;
• Consultants and freelancers, also in associated form;
• Joint Controllers;
• Employer;
• Dependents;
• Enterprises;
• Authorized Persons;
• External Data Processors;
• Internal managers;
• Parent companies;
• Marketing companies;
• Corporations and businesses;
• Firms;

According to Article 14 of the GDPR Regulation, since the data were not obtained from the data subject, the categories of personal data subject to processing are as follows:

• Lifestyle or consumption habits (travel, travel, food preferences or needs);
• Membership of trade unions or trade union organizations;
• Customer data;
• Company human resources master data;
• Tax code and other personal identification numbers (health cards);
• Marketing and Business Sales Data;
• Production data;
• Financial data;
• Identification data (name or company name, i.e. name and surname of natural persons, registered office address, telephone, fax, e-mail, tax data, etc.);
• Personal data relating to criminal convictions and offences;
• Data relating to the family and personal situations (marital status, minors, children, dependents, blood relatives, other members of the household);
• Data relating to work performance;
• Data relating to economic and commercial activity;
• Behavioural data (creation of profiles of users, consumers, taxpayers, etc.; personality and character trait profiles);
• Job (current and previous employment, information on recruitment, traineeship or vocational training, information on suspension or termination of employment or transfer to another job, curriculum vitae;
• Name, address or other personally identifiable elements (name, surname, age, gender, place and date of birth, private address, work address);
• Personal;

The data retention period is:

• Administrative and accounting activities: The data will be processed for as long as necessary to carry out the existing business relationship and for the following ten years from the date of acquisition of the same.
• Personnel management: The data will be processed for as long as necessary to carry out the existing business relationship and for the following ten years from the date of acquisition of the same.
• Marketing Activities: The data will be processed for as long as necessary to carry out the existing business relationship and for the following ten years from the date of acquisition of the same.
• Management of IT services: The data will be processed for as long as necessary for the performance of the existing commercial and professional relationship
• Operations – Production activities: The data will be processed for as long as necessary for the performance of the existing commercial and professional relationship
• Quality Control and Regulatory: The data will be processed for as long as necessary for the performance of the existing commercial and professional relationship

Pursuant to European Regulation 679/2016 (GDPR) and the national legislation in force, the data subject may, in the manner and within the limits provided for by current legislation, exercise the following rights:

• request confirmation of the existence of personal data concerning him/her (right of access of the data subject – Article 15 of Regulation 679/2016);
• know its origin;
• receive intelligible communication;
• obtain information about the logic, methods and purposes of the processing;
• request the updating, rectification, integration, cancellation, transformation into anonymous form, blocking of data processed in violation of the law, including those no longer necessary for the pursuit of the purposes for which they were collected (right of rectification and cancellation – Articles 16 and 17 of Regulation 679/2016);
• right to limit and/or object to the processing of data concerning him/her (Article 18 of Regulation 679/2016);
• right of revocation;
• right to data portability (Article 20 of Regulation 679/2016);
• in cases of processing based on consent, receive their data provided to the Data Controller, in a structured and readable form by a data processor and in a format commonly used by an electronic device;
• the right to lodge a complaint with the Supervisory Authority (right of access of the data subject – Article 15 of Regulation 679/2016).

The Data Controller of your personal data is CITIEFFE S.r.l., VAT 00516271202, Tax Code 00516271202

Email: privacy@citieffe.com
PEC: info@pec.citieffe.com
Phone: (0039) 051721850

A “cookie” is a text file stored on the user’s computer when the user accesses a website with the purpose of providing information each time the user returns to the same site. It is a sort of reminder of the web page visited. With the cookie, the web server sends information to the user’s browser (Internet Explorer, Mozilla Firefox, Google Chrome, etc.). stored on the latter’s computer, and will be read and updated every time the user returns to the site. This way the website can automatically adapt to the user. While browsing, the user may also receive cookies from different websites on their terminal (“third-party” cookies), set directly by the managers of these websites and used for the purposes and in the manner defined by them.

Depending on their duration, they are divided into session cookies (i.e. temporary cookies that are automatically deleted from the terminal at the end of the browsing session by closing the browser) and persistent cookies (i.e. those that remain stored on the terminal until they expire or are deleted by the user). Depending on the function and purpose of use,    Cookies can be divided into technical cookies and profiling cookies.

Some cookies are used to perform computer authentication, session tracking and storage of specific information about users accessing a web page. These so-called technical cookies are often useful to allow you to move around a website and use all its features. Technical cookies are those whose use does not require the user’s consent.

Analytics cookies also belong to this category. These are cookies that collect information about a user’s use of a website and that allow it to improve its functioning. For example, analytics cookies show which pages are most frequently visited, allow us to check what are the recurring patterns of use of a website and help to understand any difficulties that the user encounters in using it.

Other cookies, on the other hand, can be used to monitor and profile users while browsing, study their movements and web browsing or consumption habits (what they buy, what they read, etc.), also for the purpose of sending targeted and personalized service advertisements. This is referred to as profiling cookies. The use of these cookies requires the prior acquisition of the user’s free informed consent pursuant to art. 7 of EU Regulation 2016/679 and current national legislation.

It may also happen that a web page contains cookies from other sites and contained in various elements hosted on the page itself, such as advertising banners, images, videos, maps or specific links to web pages of other domains that reside on servers other than the one on which the requested page is located. In other words, these cookies are set directly by website operators or servers other than this website. In these cases, we are talking about so-called third-party cookies, which are usually used for profiling purposes. The use of these cookies requires the prior acquisition of the user’s free informed consent.

The main functions of the cookies installed by www.citieffe.com are technical, they are used to constantly improve the Service, for authentication, for statistical purposes, such as counting visits to the site. The use of cookies is therefore strictly aimed at facilitating the functions of the server while browsing the Service.

The site also allows the following third-party cookies to be sent. These cookies are not tools owned by us, for more information, therefore, it is possible to access the information and the consent forms of the third parties, by clicking on the links provided.

To improve the website and understand which parts or elements are most appreciated by users, third-party Google Analytics cookies are used as an anonymous and aggregate analysis tool. These cookies are not tools owned by us, for more information, therefore, you can consult the information provided by Google.

The pages of the website incorporate some widgets and sharing buttons from Facebook and Google Plus, to allow the user to share the contents of the website on their social channels, and to interact with our channels. These cookies are not tools owned by us, but are created by Facebook and Google respectively when you use the respective widget or share button. To find out more, visit the following information pages: Facebook and Google.

Some web pages embed YouTube video content. By visiting a page containing a video, or by clicking to view the video, you may be invoked cookie provenienti da YouTube. Questi cookie non sono strumenti di nostra titolarità. Per saperne di più visitare la pagina informativa di Google.

The website may use the programs of Facebook ADS operated by Facebook Inc., Google Adwords and Google Remarketing technology, managed by Google Inc. The conversion tracking feature of Facebook ADS and AdWords also uses cookies to help us track sales and other conversions.

The user can manage their preferences regarding cookies through the features present in common browsers that allow you to delete/remove cookies (all or some) or to change the settings of the browser itself in order to block the sending of cookies or to limit it to specific sites (compared to others).

Therefore, it is possible to deny the use of cookies by following the disabling procedure provided by your browser. Below are the methods proposed by the main browsers: Microsoft Windows Explorer, Mozilla Firefox, Google Chrome, Apple Safari, Google Analytics by downloading a specific browser plug-in.

For information on the cookies stored on your terminal and to deactivate them individually, please refer to the link: http://www.youronlinechoices.com/it/le-tue-scelte

The www.citieffe.com site also incorporates plugins and/or commands for social networks, in order to allow easy sharing of content on your favorite social networks. These plugins are programmed in such a way that no cookies are set when the page is accessed, to safeguard user privacy. If the social networks so provide, cookies may only be set when the user makes effective and voluntary use of the plugin. Please note that if the user is logged into the social network, then he or she has already consented to the use of cookies conveyed through this site at the time of registration to the social network.

The collection and use of the information obtained through the plugin are governed by the respective privacy policies of the social networks, to which please refer.

Facebook – (cookie policy link) Twitter – (cookie information link)- LinkedIn – (cookie information link)Google+ – (cookie information link).

This privacy policy may be subject to changes over time – also related to the possible entry into force of new sector regulations, the updating or provision of new services or technological innovations – so the user/visitor is invited to periodically consult this page www.citieffe.com.